Frequently Asked Questions


Good question! We are a team of passionate photographers and cinematographers who specialise in artistic and candid wedding photography and cinematography. We have no airs about us and have kept ourselves totally flexible to meet your needs as we feel that you should be happy when you hire us because good pictures come when you are happy, don’t they?
So if you are tired of standard monotonous pictures, boring bride and groom shots, standard lighting for everything and yes the same poses in everyone’s albums you saw, then give us a call and we promise that we will get you pictures that you will love to see again and again for years to come.

We have offices in Tirunelveli but are available for shoots across the globe..

For every shoot, our team is pre decided and gets fixed as soon as we block the dates for you (upon receiving the advance payment). Each and every member of our team is experienced and has covered hundreds of weddings. We do not outsource any of our work (we have full time editors for photographs, films and albums). The right to decide the team for your wedding rests solely with us. However, you can rest assured with the quality of work. You will be given what we promise.

We shot our first wedding in the October of 2012 in Chennai, India and since then a journey has started. A journey which has taken us across India and rest of the world.
Come and join us in this amazing journey!

We use Sony A7S III, Sony A7 III/ A7 IV, Canon R5/R6 (mark I and II), 1DX II etc. throughout for candid photography, traditional photography, traditional videography and candid cinematography.
Apart from the above we use zhiyun crane 2 gimbals, ronin mx/s/sc gimbals, glide cams, cine sliders, fig rigs, go pros, dji mavic pro 2 drones, wireless radio triggers, filters, studio lights, AD 200 pro and of course the best in class lenses such as 14 mm f/2.8, 16-35 mm f/2.8, 24-70 mm f/2.8, 70-200 mm f/2.8 IS, 100 mm f/2.8 macro, 24 mm f/1.4, 50 mm f/1.4, 35 mm f/1.4, 24-105 f/4L IS, 85 mm f/2.8 among others.
But an old saying remains true, its the photographer, not the camera.

Light plays a key role in all types of photography and videography services. It is therefore very important that you invest in it (particularly in face lights) in your decor.
During the storyboarding process, we ask for your decor and setup pictures so that we can give our inputs, wherever required, in terms of what type of lighting will be suitable.
To help us further enhance the beauty of the output, we do carry modern and sophisticated flashes, ring lights, stick lights, stand lights and other forms of continuous and strobe lights.

Our rates are totally flexible and depend on your photography requirements.
We charge by day basis. However, just to give you some idea, the rates starting at Rs 85 000 vary according to the number of photographers you need, the kind of work you desire, duration of your event and the number of teams required. The cinematography service charges start at Rs 100 000. GST is 18% over and above our shoot charges.
At any point, it would be best to give us a call and share your questions as the charges cannot be shared upfront here without us knowing your requirements, the duration of the events, number of guests, lights and of course travel if any. We would be glad to help you.

Our work hours start from the time we reach your venue and end at the time we leave. We do count whatever hours we are asked to wait in between even if we are not shooting. This rule has been made because we want to take each assignment in a dedicated fashion and hence be focused throughout the event. And if we are working, we need to get paid–right?

The final cost (as mentioned in your confirmation mail) is calculated basis the schedule which is told to us at the beginning (during the finalisation process). Any change in schedule or extension in the functions (their timings or duration) will be charged over and above the total amount, for eg. if the initial schedule says that events will get over by 12:00 hours and if they get extended and end by 5 am then there will be extra charges.
As far as the number of guests are concerned, when you sign up with us, the team size is decided basis the number of guests so that good creative output can be given and adequate coverage can be done. However, if during the events more guests turn up then it will be practically impossible for us to guarantee adequate and creative coverage for everyone and the work quality will suffer. It is therefore best to tell us the expected guest size initially so that we can deploy the appropriate team and give you a good output./p>

When it comes to payment, we are very particular because we feel that it’s our right to get paid when we have worked so hard. No over demands - right?
50% of the confirmed amount is what we charge when you book us. You can pay us using any mode of payment you are comfortable with. Do remember that the booking is confirmed only once we get the money in our account. The remaining 50% is payable on the day of shoot.
Please remember that we will start editing your photos and videos only when we have realised 100% payment. Any delivery timeline given to you will therefore get extended if there is a delay in payment.
In our company’s history we have never come across a case where cancellations have happened. However, incase they do; we demand 100% payment as we would have blocked the dates, crew and equipment for those dates and hence its a complete loss for us./p>

That’s the easiest part, just browse through our pictures and videos and then click here to contact us and we will take it up from there. Find this all confusing?.The process:

  • 1. You email/call and convey or fill the form and send us your requirements. We work out a proposal and mail it across to you.

  • 2. You go through the proposal and finalise.

  • 3. We share a contract with you with all the details and deliverables, timelines and payment terms. You pay the advance and we block our dates.

  • 4. About a month before the wedding, we share a questionnaire with you and start the storyboarding process. We understand your references, your preferences, your functions, your music taste and just about everything about you so that we know what exactly we have to shoot and deliver.

  • 5. On the day of your shoot, we arrive and carry out the shoot. You pay us the remaining payment.

  • 6. Within the stipulated timeline, we edit your photos and films/videos and deliver the output to you.

For us, knowing your preferences, your style, your music taste, your event schedule, your important family members are as important as the shoot itself.
To make sure that all of us are on the same page, we came up with the concept of storyboarding (otherwise normally used in commercial film production) sometime around 2013-2014; a first in this industry.
About a month before your wedding, (we purposely start the process about a month before, because we feel that this is the perfect time when the feeling of getting married actually starts sinking in and you get in that frame of mind and hence elicit the best responses) we share a small questionnaire with you to kickstart the process.
A regular communication between you and us (responses, questions, feedback etc.) leading upto the wedding and post that during the edit phase ensures that our deliverables become keepsakes for years to come.

Over the last 10 years we have had the privilege of capturing weddings across the length and breadth of our beautiful county India.
Apart from our own country, we have captured weddings and events in New Jersey and New York, Bahrain, Nepal, Oman, Thailand, Kuala Lumpur etc.
We love to travel and will be more than happy to travel to your city and capture your big day.
There are no extra shoot charges when we travel outside Mumbai and Delhi NCR. The only extras are the travel, stay and food.


For locations outside Delhi NCR and Mumbai, air travel, local travel in your city, local stay (home stays preferred) and food arrangements for the crew are required from your side. The quote which we share with you does not include travel/stay/food component (TBL is over and above our shoot charges) and is only valid for the city/cities mentioned in your proposal.
We can either make the travel bookings ourselves and charge you on actuals or the bookings can be done at your end. Please note that at times due to our availability in your city because of our prior assignment or otherwise, we may not charge any travel fee (please check with us for your case before making the travel bookings. Food, local travel and stay will still be required).
Please also note that at times we may need local travel and stay even for locations within Delhi NCR and Mumbai if your event locations are far from our offices. Its always best to refer to your proposal mail for your specific case. Food for the whole crew during the course of the shoot is required in all the shoots which we do, irrespective of the location of the shoot (i.e. within Delhi NCR, Mumbai or outside these regions).

Each and every wedding we shoot is covered by our in house team. Every shoot has a creative lead/director and other specialist photographers/videographers (depending upon the investment you make). The team, as explained before, is derived from our in house base of 22 creative professionals.
Each one of our photographers or videographers has their own style of shooting and specialise in a particular genre of photography. The work that you see on our website is a collective work of these specialists.
The scale and scope which wedding photography has reached these days cannot be provided by a single person and hence requires a team of creative professionals so that each person can do his job and collectively give you that dreamy outcome.
Consider our wedding films, we have one cinematographer take wide shots and moving camera shots while the other focuses more on closeups and reactions. A third person focuses on aerial shots. Post the shoot, the cinematic editor combines these in his own creative style that gives you that visual variation, gloss and awe which you can cherish for years to come.
It therefore becomes difficult to say who will shoot your wedding or show you a single person's work.
It is the team, the people, the experience and of course the talent that makes "CandidShutters" and you can rely on that to preserve your special day for eternity.

Wedding photos and films can present your complete and true story only if they have both the leads-the Bride and the Groom nicely covered in them.
Our scope of coverage hence is usually for both the sides unless you have hired us for one side only.
It is highly recommended that you hire us for both the sides and do not hire a separate team. A single team ensures that there is absolute coordination amongst the team members so that each one knows what the other person is doing or will do and hence no one comes in other person's frames. This ensures a proper execution of the vision we have for your wedding.

The last decade which we have spent covering weddings has taken us across almost every nook and corner of India and across many prominent cities of the world.
In these many years, we have covered weddings of different cultures and have captured a myriad of emotions expressed in different rituals.
One thing which is common in these is the LANGUAGE of LOVE and EMOTIONS which we understand very well and we believe that it is all that is required!
So leave aside your worries and hop on! You will be pleasantly surprised and that is a promise.

Well, the answer depends on what all services you opt for. However, just to give you some idea, in a typical package we normally deliver edited candid images, edited HD cinematic film and HD cinematic trailer/highlight film, sorted traditional images and edited HD traditional videos (1 per major event). Raw photos and videos are also delivered if hard drives/SSDs are provided to us.
Albums are usually not part of our package as we believe that once you have the edited photos, you may then decide how many pictures you would want to use and which album style you would like to go for. We have our own in house vertical of photo albums so you can rest assured that at a later stage the photo album process would be as smooth as the wedding shoot process.

Yes. The candid photos, the cinematic films and trailers/highlight films, the traditional videos are all edited and given to you. The scope of edits is different for each one of them:
1. Candid photos: We click thousands of photos during your events. During the edit process, the best of the photos are shortlisted and colour correction is done on them. The scope of edit is limited to enhancing the colours, minor cropping and putting different tones only.
2. Cinematic films and highlight films/trailers: Best of the shots are selected and put on a timeline. Carefully selected music is put and the visuals are matched with the audio bed. Colour correction is done on the final output to enhance the colours.
3. Traditional videos: Best of the shots are selected and put on a timeline. Matching music is put. Text titles are put in the beginning. Traditional photos: Best of the shots are selected and given to you. No colour correction/enhancement is done.

Your final photos/videos will first be made available to you online through our cloud based delivery system in compressed format, generally within 9 to 14 weeks of your event. However, do check on the timeline given to you in your confirmation email as delivery timelines may vary for each couple.
Upon receipt of edited pictures you will be asked to select your pictures and send us a list of approved pictures which you will like to see in the final album, if you have opted for it.
For full resolution final data delivery we require that:
1. You provide us with at least 2 blank (Western Digital or better) hard drives/SSDs when we arrive for the shoot.
2. Your entire raw data will be stored in these hard drives or SSDs along with their backups (yes we will give you the entire raw data - all the photos and videos which we shoot).
3. The edited material will be stored in these hard drives/SSDs as well.
3. Post the completion of edits (once the online delivery has been done), all the hard drives/SSDs will be returned to you in exclusive custom branded.
4. CandidShutters boxes (free delivery within Indian territorial limits and delivery charges on actuals outside India). These hard drives/SSDs will contain all the raw data as well as all the edited media in full resolution. Multiple drives shall ensure backup to safeguard your data from any hardware failure.